Boycott of LA Fitness

Boycott Originator

LCavanagh | Email this user

Boycott Title

Employee Treatment

Boycott Description

I was being greeted by a very personable young man, named Ben, at the front desk. One of the only people who seemed to care enough to speak clearly and kindly. Unfortunately, after I was cordiall;y checked in by Ben, I noticed some of the trainers giving him a hard time and making unacceptable comments. He stood there amiably and responded that he was busy and couldn't talk since he had work to do but they persisted. Then some woman, Melanie or Melody, came up and started screaming at Ben about how he shouldn't be socializing. She didn't say a word to the "trainers" or even let Ben get a word in edge wise. It was horrible to watch and completely UNACCEPTABLE. I've been to the other fitness center at Shannon and Ina and never witnessed such appalling manangement  or any time in my life. It was downright abusive. It was also upsetting that the trainers walked away laughing! The staff here is callous, rude and cruel. I've not felt comfortable being here and now I know I'll either change locations or cancel my membership. Ben deserves better as he was one of the VERY few that articulated when he spoke and seemed to be a real nice person. Melanie is a incompetent manager without any heart - APPALLING, ABSOLUTELY APPALLING!!!!!!

 

Boycott Demands

Just found out today, 7.19.12, that that good kid was fired. Really?! Wow!

FIRE Melanie and hire a compassionate, aware manager who cares enough and has the time to train thoroughly and understands the different personalities of people.

FIRE those unethical trainers and sales men who also laughed at the harassing comments - HOSTILE WORK ENVIRONMENT! Lawsuit!

HIRE the kid (Ben) back with a huge apology and train him in management. He has the charisma, empathy and smile to do a great job.