Anonymous
Good Company
rotor went out month after use called and they sent me a new one no charge. product was cheep and works well 60 mi + reception. product was sent fast and easy to put up.
Boycott of DigitalHDSource.com
DigitalHDSource.com boycott details
Boycott Originator
johnn1jd | Email this userBoycott Title
Buyer Beware of this companyBoycott Description
This company sells junk. Purchased an HDTV Antenna, Model 2011, AX906G2 and when I opened the box I found that the power supply unit that plugs into the AC line has a very large crack across the bottom of it. It would be unsafe to plug it in. There is also one missing part. The antenna elements and other parts were just thrown inside the box with no packaging to protect them. Several elements were bent and when I bent them to straighten them out, they nearly broke. They are made of paper thin alumium This antenna would not survive very long outside in the weather of any state.Boycott Demands
I would like to return this antenna and get a refund, but no one will answer my emails or phone calls. I ordered it from DigitalHDSouce, but it came from a company in CA called Titan Imports, another company that should be boycotted.3 people have joined this boycott
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Company responses
Boycott Comments
Good Company - 6/18/16 5:06 PM
RDN - 3/6/16 9:04 AM
Anonymous
RDN
We purchased an ORCA AX-909G5 from this company in April of 2013. The antenna package was complete, installation a snap and well worth the cost. Contacted the company customer service twice with questions early on, response from them was exact and timely.
Sometimes there can be problems with nearly everything, but we felt it necessary to comment on our great experience with DigitalHDSource.
RDN
Rip off thieves - 6/30/15 6:55 AM
Anonymous
Rip off thieves
harged my card when received my order but no ship. Took me four weeks to get a email response because their online chat and phones did not work. Had a 'backorder issue' according to them and my item would ship that day. Anybody believe that? Been over a week and still no shipment after that email. Have a new phone number posted on website now but still don't answer it. You order from these crooks and you are the fool!
poor - 6/11/15 11:45 AM
Anonymous
poor
Do not buy anything from these people will not comment back on anythjing they even tried to charge me for 7 more
Can't reach the company - 5/22/15 9:56 AM
Anonymous
Can't reach the company
I have been emailing and calling this company to get a replacedment or refund since the beginning of April. No active phone and emails never get returned. Very disappointed!
No support, poor service - 2/26/15 12:36 PM
Anonymous
No support, poor service
Took over 3 weeks to get, now having a problem and can not get a response from their support. Have called past three days and have yet to speak to a person or return call. Email has also stopped responding. Antenna does not do what it is advertised to do.
No problems-yet! - 2/5/14 2:30 PM
Anonymous
No problems-yet!
No problems contacting co. by phone and email.
No support - 7/29/13 1:51 PM
Anonymous
No support
This company offers no support will not respond to email chat or phone i am going to list this in rip off report.
100% return policy - 2/3/12 6:17 PM
Anonymous
100% return policy
Damage can happen during shipping there is nothing we an do. We do offer full warranty even damage in shipping. All you need to do is follow our return policy page online. Some times we can be on other line with other customers but we offer more then one way to get hold of us from phone to email to live chat on site. I am almost 100% sure this problem has already been taken care of, just customer did not wait for that to heppen before and post first.
Company Response
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DigitalHDSource.com has not responded to this boycott yet.