I was a customer for over eleven years and when my phone got really bad and did not work, was duplicating everything. I was ten months with customer service and they could not fix. When I got to executive relations I was mistreated, verbally abused and she was very threatning on the phone. So when I got the phone number from the executives in charge the customer realtions Ivon Henry wrote on my file that nobody should talk to me. She blockes my number from calling corporate.
I emailed a few people on corporate and never got a response.
I emailed the chairman Ivan Seidenberg ([email protected]) the number for his office is 212 395 1060 fax 212 719 33490) and never got a response! And the problem was on their end. I was a customer for over a decade.
Go to the consumerist web site they have all the other emails for executives! Email and call them for stop the treating their customer so badly!