Boycott of Tracfone
Tracfone boycott details
Boycott OriginatorMikeinNeenah | Email this user
Boycott TitleTracfone-Not The Best Prepaid
Boycott DescriptionDon't waste your time with this prepaid cellular company. Their customer service is the worst anyone will ever encounter in the United States, should you ever have issues or problems with their phones. They will have you enter a series of mindless codes into your phone that usually dont work. Tracfone has lost 3 numbers I had puchased and attempted to port. On this last occation my phone went dead for no apparent reason as I had plenty of minutes left. When they finally got it working Tracfone did not give me the correct minutes or due date I had accumulated..simply stating they had "no proof" of what I had.
I highly recommend eith Virgin Mobile or Page Plus as a much more satisfying prepaid relationship.
Boycott DemandsTracfone needs to totally revamp their company. First they need to move their call centers to the United States and hire fully trained technical support people. Next they need to hire and retrain customer service people, and allow these reps to have the authority to transfer customer calls that is above their knowledge immediately to a technical support area of the company.
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Tracfone has not responded to this boycott yet.