Boycott of T-Mobile

had t mobile 6 month on flex pay bought samsung moment web work terriable sent me new phone after 20 times cakking customer service same thing web work bad long time to set up cakked c/s another 20 times and they would not resolve issue law in u s says have to what want is to do right thing and take lock ott phone and cancel contact bad phone service and real bad web

My compliant is limited to this: I was on Suncom for several years when T-Mobile bought them out. With Suncom I had the 1000 min with no taxes, free incoming and no roaming charges at 39.99 plus other fees for the add ons. All was very awkard as nothing was compatible but the minute count. Then, I went on a trip out west and received a $75.00 bill for roaming charges. They said I was not supposed to receive these charges; they took them off, and then the next month put them back on without notice, and they refused to remove them.  I told them if they did not take them off I would cmove on. I told them they were breaking the contract. To make it up, they gave me the unlimited everything for $49.99/month, and it is OK, but my biz is down as a home inspector (www.timwilliams.biz) so I do not even use 1000 min a month now, for many many months. Point is: THEY BROKE THEIR CONTRACT WITH ME. That is why I tell this story. Do not let them break a contract without something better in return.

Tim Williams