Boycott of Straight Talk

Total Posts:
2

Worst customer service ever. On the phone with them for FOUR straight hours... no resolution! The sent us TWO defective phones. The only way they will refund, is if we blindly send these back to them, with nothing in writing... but get on the internet... SO many stories of people doing that and NOT getting their refund or replacement. I just want something in writing. Oh, and it will take over a month for a refund. REally? It took them ten seconds to take my money. STRAIGHT TALK SUCKS so much!

paying insurance for the phone; my phone is broke and i gt to wait weeks for a phone, wht good is that lil insurance,guess i get what i paid for straight talk sucks