Boycott PNC Bank....I had a car loan...The first sign of trouble was being "held captive" when I went to set up auto draft....The C.S. would not let me conduct the business at hand til he had thoroughly attempted all tactics to obtain more accounts. (I was sick and kept begging for him to please process my request) I should have switched the loan immedicately!
The dealership made a payment to PNC bank. Even though the pay off was made..they over rode the cancellation of the auto draft and continued to draft. It has been 6 weeks and I do not have my money back! They are holding appx. $700 of my money for the last 2 months. Lord only knows when or if I will ever recieve my money! (of course, they are not going to pay me interest on my money for the error that they have made. I have now spend about 7 hours attempting to get my money) They claim to have sent the check to the wrong address (twice)...however - none of them have ever told me the truth...they say a check is cut and in their mail serviceing....and wa la....no check arrives.
Don't put yourself through it! Use a bank with a solid reputation!
RUN FAST!!!!!!!!