Here I am again, just got my D80 back, with the problem not fixed. The power switch was messed up during a shutter mirror repair, and I sent it back where it was not known what to fix for almost a week, then they took another week and sent it back with the problem unrepaired. They needed to replace the switch but couldn't be bothered, so they squirted some WD40 on it, didn't even test it, or if they did they were clueless as to how difficult the switch was to move and how it should move. This is absolutely unbelievable from a company like Nikon. The reason we buy this equipment is for the quality of the product and the reputation of the name. I don't think I've ever had such shabby and unprofessional treatment from any other company of this stature. I'm taking this matter to small claims court and I'm going to request that Nikon be ordered to pay for a Canon of similar quality.
Boycott of Nikon
Nikon boycott details
Boycott Originator
Rhonda | Email this userBoycott Title
Warranties that they won't honorBoycott Description
I Bought 3years worth of warranties and when my camera began to fall apart at the seams they say it wasn't under warranty I must have dropped it but I never did. I treat all my electronics like they are cystal glass. So don't you dare call me a liar. You sorry piece of ????? companyBoycott Demands
I want my camera replaced coolpix S230 That what i damn paid for. Your the company that didn't put it together right why else would it fall apart at the damn seamsAdvertisements
Total views of this boycott
Company responses
(as I sit here writing this I am approaching 30 minutes on the phone to the call center after 20 minutes on hold) I sent my D80 to get the shutter repaired and the tried to bill me $160 to "clean" the lens, which I had sent with it because I didn't have a cap for the camera body. I had the insight to call the corporate office rather than speak to the dimwits at the 800 number, and someone named Kimberly 631-547-4200 was helpful, and gave me a 25% discount on the actual repair. They shipped it back and the on off and shutter switch was frozen. I got Kimberly to email me an overnight label on 8/31. I sent it back and on 9/10 I got a letter, NOT a phone call or an email, asking what was wrong with the camera. Another call to Kimberly and was promised the repair would be expedited. It wasn't. And, I got emails from Kimberly to which you can't reply, what's up with that? , and when you go onto the website and request to email directly you get a message that you have to have an account, but I already did and was signed it, so I clicked on sign up and entered my user information and went back to the email page and it again told me to sign up first, totally in a circle. I just got off the phone from the toll free number and was told the camera was on a bench somewhere. I have filed suit in small claims court for $900 for lost income, I use this camera for ebay photos
I had the same experience, they even diagnosed a perfectly healthy camera body which did not have issue whatsoever as having "IMPACT DAMAGE". They wanted me to pay $800 in repair for the lens and the body for an impact that never took place.
Nikon has not responded to this boycott yet.