anyomous in Texas
My daughter was fired for doing what she was told to do. They kept going on and on about empowerment and how the salespeople should not be afraid to do whatever was necessary to make the customer happy. She was accused of deliberately breaking the rules. They did not give her the Buddy Training she was supposed to have and she didn't have the Associate Training either. So how was she supposed to know if what she was doing was wrong.
Her supervisor had a talk with her about did she understand what empowerment meant. Well to most of us it means we are supposed to make decisions and act on them to make the customer happy. He claimed he had told her to stop doing what they were mad about. Let's see, he talked about empowerment and did not once say she had been doing anything wrong.
It came as a complete shock to her to be taken to the Loss Prevention Managers office with a security officer there and was accused of deliberatley doing wrong. They refused to listen to her and made her call someone else to talk about the situation.
This person listened to her and then later called back and told her she knew what she was doing and they were separating her from Macy's. My daughter had been told she was a good employee and was consistantly in the 10 ten when it came to sales. No one told her that she was doing anything wrong.
She told me she wished they had come right out with it and told her what she was doing wrong. The fact that they did not train her with their rules did not matter to these uncaring, horrible people. Now we know what other employees meant by they keep going back and forth with what you can and cannot do. And to watch out for back stabbers.
Macy's is a horrible place to work and they accused people of deliberately doing wrong even though they do not provide adequate training.
Macy's giving EMPOWERMENT pep rallys and then attacking the employees for doing what you said is WRONG. Will never buy anything from them again.
