respect customers and not treat them like criminals,
make themselves more available for help,
admit when they've erred,
fix their errors, and
stop wasting our valuable time.
Total views of this boycott
Company responses
Asking Help
here in srilanka asking for csutomer service and that too HSBC u need to have money for phone bills and next you should have strong ears to keep hanging on the phone for hours till they pickup.....and after listening to one sentence they put you to hold...they are just useless and should be punished for serving customer who have trusted them with thier money and hard earned cash.
HSBC today - Definitely local bank OF - Highly Stupid Bluffing Cartoons
$25 account closing fee is ridiculous
I guess they would never let costomers know about the closing penalty when opening the accounts.
$25 Fee for Closing Account
I lost my iphone. My identity has been stolen. After that, I got an email saying that I had a new checking account from HSBC. I want to close that account immediately. I talked to HSBC rep(s) (all of them from India). They all said I need to pay $25 for closing the account too soon.
Even I'm a loyal customer to you for at least 3 yrs, I still need to pay the penalties. I feel unfair and insult when I consulted with HSBC reps. Before this happened,
I felt happy with your customer services. But now I feel very uncomfortable asking for help. I am closing all my accounts too.
