Search for a Company by Name

Boycott of Garmin

Garmin boycott details

Boycott Originator

againstgarmin

Boycott Title

Let garmin know they suck

Boycott Description

Garmin does not respect the customer , show them we dont respect them !

They take your money and run having no real remorse that they are screwing the little man ... Thier support offers one thing and then the corprate rats at HQ back out .. Lets show them with out the customer they are NOTHING

Boycott Demands

Honor what thier support staff offers , honor the recalls , and quit milking money out of the customer that has already paid and invested in thier products ..

 

6 people have joined this boycott
Boycotts of this company

Total views of this boycott

Company responses

1

2,124

1

Boycott Comments
Click here to add a comment for this boycott.
LOL - 9/9/16 9:41 AM
Anonymous
LOL

LOL, I highly doubt you missed much in the two to three months you weren't able to update the map.

GARMIN COMPLAINT - 10/9/12 10:09 AM
Anonymous
GARMIN COMPLAINT

I purchased a Garmin C340 and paid for the lifetime updaqte for maps at $129.71. Today I tried using the update and it will not update. I finally reached customer service after about 10 minute wait and spoke to the customer service rep who was polite and courteous. I explained my problem that the update maps will not load onto my C340. He advised me there was too much memory on the new map update to fit into the C340. I am not a happy camper. He told me they are trying to correct the problem and I needed to contact them back in 2-3 months to see if they get the problem fixed. ME CALL THEM BACK? Great customer service. I will never ever byy a Garmin Product ever again in my life and encourage others to look somewhere else. I am not a happy camper. Good Bye Garmin!!!!!!!!!!!!!!!!!!!!!!!!!!

Boycott what? And Why specifically? - 2/5/12 6:32 PM
Anonymous
Boycott what? And Why specifically?

And why do you not call 800-800-1020?
Garmin supports all its units, even long after the warranty has expired with free online (e-mail) and free phone support.
If you drop something, then it's your own fault. I have used Garmin units for years, and a 2 inch drop has not even put a scratch on any of them.
I read a lot of stuff in forums like this one, and I think it is time you take responsibility, starting with honesty.
So, shut up, if you screwed the device up, and pay up. Unless you're not man/woman enough to admit your wrong doing. Then keep being a complainer, like those in the stores at customer service counters, who believe if they complain long and loud enough they get a freebie.
If a device is defective, call them up, send them an e-mail. I have yet to encounter an unfriendly agent, that is unwilling to help. That does not mean they will give you a new unit if you dropped it. That is not helping, that is enabling - what we try to avoid with our kids, right?
Go to TomTom, Magellan, or any other company, and see how loong they support their devices with free online and phone support. Apple - ranked #1 supposedly - stops supporting any unit that is over 5 years old with repairs; and there is no free phone or e-mail support for a computer from them that is out of warranty (with AppleCare up to 3 years). Garmin supports my Garmin GPS III. You can check when that thing came out.

Company Response
If you are employed by Garmin and are authorized to reply to this boycott, please click here.
August 27th, 2010
Their response was clear ,blame the customer , and then hang up on the customer , so far they have not answered any of the calls Kao will not answer calls and Debie Garbeck sends her cronies to do her job , how hard can it be to return a customers calls? Especially one that could have potentially bought more than 3 for paramedic squads ,my motto is if your life depends on Garmin your screwed !

Originator Notice
August 27th, 2010
Stop them from draining the customer from money ... Their unfair practices of saying it is out of warranty and issuing a recall is unacceptable !!

Contact Information
Complete Garmin customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Complete Garmin customer service phone numbers and contact information at ContactHelp.com

Corporate Office
Locate the Garmin corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Garmin corporate office headquarters information at CorproateOfficeOwl.com

Reviews & Ratings
View thousands of Garmin user reviews and customer ratings available at ReviewOwl.com.

Garmin reviews and ratings at ReviewOwl.com

Scoreboard Ratings
See detailed Garmin customer service rankings, employee comments and much more from our sister site.

Find detailed Garmin customer service ratings at CustomerServiceScoreboard.com

Get Help Online
Get immediate support for your Garmin questions from HelpOwl.com.

Receive immediate support for Garmin at HelpOwl.com

Garmin Manuals