Please avoid this company at all costs! The problems started the day I had Dish installed. Although the installer was very helpful, he found out that my programming was not correct. We tried to correct it, and found out that Dish was not giving me the rates or service they had agreed to when I signed up. I spent 2 Saturdays trying to get someone to help me. After finding someone I thought could help me, that person transferred me to an "Executive Resolution" team member, who was not willing to help me at all. I asked why aren't you helping me, when the person that transferred me to you said you could help? The Executive Resolution team member stated "he just transferred you to me because he didn't want to talk to you anymore(!)" I finally reached a Executive Resolution team supervisor(Raymond) who would not say he would honor the rates that were given to me when I signed up, but that he would "listen to the tape" of my order with Dish's third party sales group, 4digitaltv.com to see what was said. I asked if the tape does prove that the rates I said were correct, would he honor it, he said that he might not, because it may not be good for the company, and we would just "part ways"(!) He promised to call back, once he heard the tape. It' now been over a week and a half, and he's never spoken to me. Tonight, I called in to stop my service, and get a refund of the $122.94 in charges Dish charged my credit card. After being once again hung-up on and talking to several other customer service people, I finally ended up talking to another "Executive Resolution" team member. I simply asked for 3 things. After all that I had gone through, could I stop the contract, get the charges credited back on my card, and to cancel the service in 3 days so I at least have another service ready when Dish service stops. This member would not agree to giving me back a full refund, and shut off my service immediately, so tonight, I have no TV service at all now. It's been a nightmare. Like I said, please avoid this company at all costs!
Boycott of Dish Network
Dish Network boycott details
Boycott Originator
madatdish22 | Email this userBoycott Title
mad at dishBoycott Description
ripping off the customersBoycott Demands
To get them to admit when they have wronged there customers
Total views of this boycott
Company responses
Dish Network exploits women and men with their filthy prono that the push.
i was made promises about what i woul have for viewing for my son but i got 20 espn channels , a bunch of pron channels and the one thing promised i will have to pay extra for which is nickjr....how dare you make promises you don't keep...ken... you are a terribly irresponsible sales-rep...shame on you
They took over 600 dollars out of my checking account without my permission due to I was going through a hardship with my health and was unable to work for a few weeks and got behind on all my bills and even though I had emailed and called several times and I had been given an extionsion and was told they would put me on a hardship pay plan for my bill they still went into my checking account and took out the money they said for 'non payment' after they had given me the approval on the hardship case. I had to dispute the withdrawal via my bank and it took them over 3 months to retrieve the money and now the satellite company dish works with is trying to sue me for installation which was offered as free installation at the time and there are several other issues and problems we are still having because they were suppose to have given me a discount pr month during my having their service if I had a certain feature put on the box they provide and the customer service rep did not offer it to me so I made a complaint and I was suppose to get that sent to me as well and have never received it and it has been over a year now. So I have told everyone I know or see or talk to NOT to get dish network because they do not give a dam about people they are in it for the almighty dollar!! thank you for giving me this chance to join your boycott because I wanted to start a paper boycott and instead I did contact the States Attorney about this and still to no avail. But at least the attorney did inform dish of the filing of the papers on them and maybe more of the customers need to do the same and something possibly would get done about dish network enough they would loose business and have to file bankruptcy!
Dish Network has not responded to this boycott yet.





