Boycott of Dish Network

The worth service!!!!!!!!!!!

I can't even call it service!!!

they don't care about their customers to help out, all they care is about makeing money. customers service rep call me a liar, so I am requesting the tape conversation. I am e-mailing accross the board for my friends to pass along,  DON'T GET DISH TRY AT&T

THEY CANT EVEN GET S IMPLE THING LIKE A RECEIVER PURCHASE CORRECT.  THEY SENT A RMFRD BOX THAT DIDNT WORK, THEN SENT THE INCORRECT BOX TO REPLACE IT.  I'VE BEEN HUNG UP ON 3 TIMES....THEY ACT LIKE ITS DIFFICULT TO UNDERSTAND.

IVE EXPLAINED THINGS TO THEM OVER AND OVER.....EVEN THE "EXECUTIVES" HAVE HUNG UP AND REFUSE TO RETURN MY VOICEMAILS.  WHATS UP WITH THAT?  I CANT IMAGINE KEEPING MY JOB IF I DID THESE THINGS.......WE NEED A HIGH LEVEL PLACE TO COMPLAIN!!!!!!!

Yesterday, 4/26, I called Dish Network to get information about their service.  I wasn't sure whether or not I wanted to continue, so the operator said she could put a temporary reservation on my account until 4/28.  I repeatedly asked her whether or not any charges of any kind for any reason would appear on my credit card before 4/28 and she repeatedly assured me that not even $1 would be applied until I confirmed whether I wanted to continue or not. 

This morning, I checked my account and a $25 "holding" fee was placed on my account.  I would have NEVER even agreed to the waiting period if I had been told the truth. 

I re-contacted Dish Network this morning and in the 2 hour period I was on the phone, I was transferred to 8 different people, each with a different story.  None taking any responsibility, none offering to reverse the $25 charge.  I am on a fixed income and this unforeseen charge has the potential to place me in a very difficult bind.  $25 is normally not much, but in my case it could just as well have been $2500.

I have now contacted the BBB and filed a complaint against Dish Network. 

Dish Networks policies are fraudulent.  I was lied to repeatedly. 

STAY AWAY FROM THIS BUSINESS.  I really don't understand how they can stay in business with all the myriad number of complaints against them re: their business practices. 

I had my Dish Network installation done about 5 weeks ago and there were a couple of problems. I arranged for someone to come out and fix them and was given a 4 hour window. There was no confirmation call the day before, as companies typically do. A half-hour before the end of the 4 hour window, I called Dish to get the status of the appointment. I was told that the dispatcher was "just about to call." Nothing happened. A couple of hours later, I called to complain and was given a $30 credit and a new 4 hour window a week later. When that day came, the 4 hours again came and went with no visit from Dish. I called a couple of hours later and was told the guy was "almost there." I had plans and could not be home, besides which, they had blown two four hour commitments in a row. I got a voicemail from the service guy 4 hours after the end of the window, saying that he was in my neighborhood and could be there shortly. I was, as I said, out of the house, and ignored the message. I spoke with another supervisor, told her the story and asked for reasonable compensation for having been blown off two weeks in a row and for assurance that if I set up a third appointment and the window was again dishonored, I could quit Dish with no penalty. She said she could grant neither request, instead only offering to give me the phone number of the dispatcher so I could ask him directly when the guy was coming. I found that outrageously insensitive and greedy and quit. I have now been billed for $405 and will have to pay the shipping of the receiver back to these thieves. I have retained an attorney and am planning on suing them.

I canceled my service with Dish Network About 3 months ago. At that time I call customer service to get a total of all charges including fees so that I could settle my debt with Dish Network in full. I was givin a figure and paid the bill. About 4 weeks later I got a bill in the mail from Dish Network for early termination fees. I called customer and they were very nice and said it was a mistake, that they would take care of it. About 4 weeks after that I got another bill in the mail for a service interuption fee (not  early termination) of 30.00. I called customer service this time they were not very nice at all. I was told that this an early termination fee though it didn't say that on the bill. They said that it was a legitimate fee and that I would have to pay it. I spoke to a supervisor who got downright rude with me about this. I tried to explain that I was out of work, that I needed the money. He told me to pay the bill or they would put me in collections. Is this company that desperate for a lousy 30.00 that they would alienate a customer for life? I will never do business with this company again. These are abusive business practices. 

I went over everything with the account rep before installation.  Now, less than a month later, nothing is as they promised.

They are charging for HBO/Show the first 3 months are suppose to be free.

When I cancel my service plan, which I promise I will do at the end of the 6 month period, I have to pay $25.00.  This for a plan I did not even request to begin with.

The billing date is set for the 2nd, my automatic monthly deposit is on the 3rd.  They will not change the billing date by one day to assist me with easier financial control.

I promise, if they don't do something about the repeated stabbing for every little bit of funds they can gouge, I will not be with this company at the end of my 2 year contract.  And I Will Not Return.  Once I leave a company, I would set at home and pay tic-tac-toe in the sand before I would resign.

Dish is no better.  So I guess I'd better get the sand pile ready. 

Be careful, the installers are pushie and don't want to use new cable and want to install closer to the dish to save a few feet of lines.

The only people who talk right are the ones you talk with before you sign up. But then, isn't that always the case.

Please avoid this company at all costs!  The problems started the day I had Dish installed.  Although the installer was very helpful, he found out that my programming was not correct.  We tried to correct it, and found out that Dish was not giving me the rates or service they had agreed to when I signed up.  I spent 2 Saturdays trying to get someone to help me.  After finding someone I thought could help me, that person transferred me to an "Executive Resolution" team member, who was not willing to help me at all.  I asked why aren't you helping me, when the person that transferred me to you said you could help?  The Executive Resolution team member stated "he just transferred you to me because he didn't want to talk to you anymore(!)"  I finally reached a Executive Resolution team supervisor(Raymond) who would not say he would honor the rates that were given to me when I signed up, but that he would "listen to the tape" of my order with Dish's third party sales group, 4digitaltv.com to see what was said.  I asked if the tape does prove that the rates I said were correct, would he honor it, he said that he might not, because it may not be good for the company, and we would just "part ways"(!)  He promised to call back, once he heard the tape.  It' now been over a week and a half, and he's never spoken to me.  Tonight, I called in to stop my service, and get a refund of the $122.94 in charges Dish charged my credit card.  After being once again hung-up on and talking to several other customer service people, I finally ended up talking to another "Executive Resolution" team member. I simply asked for 3 things.  After all that I had gone through, could I stop the contract, get the charges credited back on my card, and to cancel the service in 3 days so I at least have another service ready when Dish service stops.  This member would not agree to giving me back a full refund, and shut off my service immediately, so tonight, I have no TV service at all now.  It's been a nightmare.  Like I said, please avoid this company at all costs!

Dish Network exploits women and men with their filthy  prono that the push.

i was made promises about what i woul have for viewing for my son but i got 20 espn channels , a bunch of pron channels and the one thing promised i will have to pay extra for which is nickjr....how dare you make promises you don't keep...ken... you are a terribly irresponsible sales-rep...shame on you

They took over 600 dollars out of my checking account without my permission due to I was going through a hardship with my health and was unable to work for a few weeks and got behind on all my bills and even though I had emailed and called several times and I had been given an extionsion and was told they would put me on a hardship pay plan for my bill they still went into my checking account and took out the money they said for 'non payment' after they had given me the approval on the hardship case. I had to dispute the withdrawal via my bank and it took them over 3 months to retrieve the money and now the satellite company dish works with is trying to sue me for installation which was offered as free installation at the time and there are several other issues and problems we are still having because they were suppose to have given me a discount pr month during my having their service if I had a certain feature put on the box they provide and the customer service rep did not offer it to me so I made a complaint and I was suppose to get that sent to me as well and have never received it and it has been over a year now. So I have told everyone I know or see or talk to NOT to get dish network because they do not give a dam about people they are in it for the almighty dollar!! thank you for giving me this chance to join your boycott because I wanted to start a paper boycott and instead I did contact the States Attorney about this and still to no avail. But at least the attorney did inform dish of the filing of the papers on them and maybe more of the customers need to do the same and something possibly would get done about dish network enough they would loose business and have to file bankruptcy!