Boycott of Delta Airlines

Boycott Originator

hockeymom | Email this user

Boycott Title

surprise baggage charges

Boycott Description

upon arriving at the airport in Boston to depart on an trip to Europe for a hockey team, we are told only one bag is allowed for our destination and the second bag (a hockey bag which each athlete in the group would have, of course) will cost $100, each way.

we are totally at their mercy as this is a group flight and what option do you have except to pay the $100 and send your kid another $100 to pay for the second bag on the way home.

I feel this is not appropriate.  2 bags has been considered standard to European destination for ages.  those flights are not cheap and for the airline to basically demand more money at departure is ridiculous.

$20 would annoy me - same premise but not impactful in overall cost, but this amount increased our expenses dramatically.  we are not wealthy people.  we saved up to allow our child this opportunity and their superfluous charge, imposed for no valid reason is a genuine hardship.

Boycott Demands

elimination of this second bag charge.  this is not an extreme luggage request.  this is a suitcase and a hockey bag.

a refund would be appreciated :)

and no"surprise", additional charges should exceed a nominal amount ($20)

charge the right anount at the outset - dont add fees at the airport, where you have no alternative but to pay.