I canceled my service. Six months later they reactivated it and charged my credit card $100. After many hours on the phone and even sending them the confirmation email that said my account was closed, they still refused to refund the money. I filed a complaint with the FCC. A couple of months later I received a letter from the Clearwire attorney saying they were looking into it. Several months later another letter saying I was indeed owed a refund. I never received a refund and neither the FCC or Clearwire has answered subsequent letters.
Boycott of Clearwire
Clearwire boycott details
Boycott Originator
blondesparta718 | Email this userBoycott Title
Clearwire (Clearly Crooks)Boycott Description
I WAS CHEATED OUT OF $159.29 FROM CLEAR 4G INTERNET SERVICE. I CANCELLED BEFORE THE 30 DAY RISK FREE TRIAL AND RETURNED THE EQUIPMENT BUT NEVER RECEIVED MY REFUND. WHEN I CALL CUSTOMER SERVICE, I FIND MYSELF EXPLAINING THE ISSUE OVER AND OVER AGAIN BECAUSE THERE WAS NEVER A TICKET/REPORT REGARDING MY CANCELLATION. THEN I WAS TOLD THAT SINCE I PURCHASED THE EQUIPMENT, I WAS NOT ENTITLED TO A REFUND HOWEVER, THEY ARE THE ONES WHO SENT ME A RETURN SHIPPING LABEL TO RETURN THE EQUIPMENT. SO, NOW THEY TELL ME, THE REPRESENTATIVE WHO TOLD ME TO SEND BACK THE EQUIPMENT GAVE ME WRONG INFORMATION. SO, NOW I'M OUT $159.29 I WANT TO TAKE THIS TO SMALL CLAIMS COURT BECAUSE I DO BELIEVE I HAVE A CASE SINCE I HAVE THE UPS RECEIPT FOR THE EQUIPMENT THAT WAS SHIPPED BACK TO THEM. PEOPLE, BEWARE!!!!! I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE.!Boycott Demands
REFUND MY MONEY BACK.7 people have joined this boycott
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Anonymous
bait and switch!!
had 5MB down for the first 2 months.. then it dropped to 0.5MB down and has never gone above that again. ITS AN OUT AND OUT SCAM!!!!!!
Anonymous
Greedy
This company wants VOIP customers and ISP customers. Don't tell them you need a clear signal. It is like saying, please degrade my signal to them.
Anonymous
clearwire really sucks!!!
Customer service is very poor!! and they are liars.
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