Search for a Company by Name

Boycott of Boost Mobile

Boost Mobile boycott details

Boycott Originator

jwnc | Email this user

Boycott Title

Poor customer service

Boycott Description

Unable to talk to anyone, bad phone bad connection. Unable to see the desplay on the incogneto phone

Boycott Demands

talk to a live person
27 people have joined this boycott
Boycotts of this company

Total views of this boycott

Company responses

3

2,946

0

Boycott Comments
Click here to add a comment for this boycott.
Complaint about Boost Mobile - 8/2/15 5:41 AM
Anonymous
Complaint about Boost Mobile

The absolute WORST CS , I was online from home phone and after going through the prompts and getting someone, giving details and asking a supervisor, I got Kemmy, or Kemmie an I gave the details of messaging  problem Invalid 2518/Originator type. she was pleasnt told what they were going to check, put me on hold.  What happened was, i was put back in "Q" and the next trated me like, i'd just called, I told what has already happened and , he put me on hold and another eventual answered and treated me like I'd just called, I ask them not to put me on hold again and to get me a supervisor, I waited and supervisor named Steve, came on ask, I started to explain and he disconnected me... I' am through... looking for another Cell Phone and provider, I' am done... and you know what they don't care, not one bit.

boycot booet - 12/29/12 2:56 PM
Anonymous
boycot booet

TERRIBLE SERVICE.NO ONE AVAILABLE TO SPEAK TOO.

DON'T CALL-NO ONE WILL ANSWER.I HAVE CALLED AT LEAST 10 TIMES.YOUR MONEY IS GOOD BUT THAT'S AS FAR AS IT GOES.(WE GOT YOUR MONEY SO THE HELL WITH YOU).

hard - 11/1/12 3:32 PM
Anonymous
hard

it is very hard to get ahold of anyone. I have called the same number three times trying to get ahold of tech support. the first time they transferred me to a spanish speaking person and the second time i was directed to advanced pay line, and than the third time i finally got ahold of someone and they transfered me three times before they kept putting me on hold.

SHELLY CHRISINGER - 7/30/12 11:21 AM
Anonymous
SHELLY CHRISINGER

I LIVE IN CALIF CITY AND WE HAVE THE WORST PHONE SERIVES IN THE WORLD OR CALLZ GET DROPPED ALL THE TIME OUR SINGLE FADES ALL THE TIME WE CANT RECIVE CALLS OR TEXTZ OR MAKE THEM U CAN BE ON INPORTION CALL AND OUR PHONE LOSSES SINGLE SO OUR CALL IS CUT OFF THERE IS NO BOOST TOWER OUT HERE AND BOOST IS USEING SINGNELS OR SPRINT GET US TOWERS SO WE CAN GET THE SERIVES WE NEED THAT WE PAY FOR EVERY MONTH AFTER MONTH

Terrible Customer Service - 6/30/12 11:27 AM
Anonymous
Terrible Customer Service

My husband and I have been without service for three days now and night before last he was told by a Boost Mobile Agent that we would have service by 6pm, last night, June 29th.  This morning, still no service, so they responded via email and via phone and told me that we would not have any service until July 4th.  This is total unacceptable and will be looking for another phone service.

bad cusomer service - 6/17/12 12:46 PM
Anonymous
bad cusomer service

This Co. has the WORST customer service help i have ever seen with any co.

No Customer Service - 5/13/12 5:02 PM
Anonymous
No Customer Service

NO CUSTOMER SERVICE!!!

 

They claim to not receive payment to avoid the step-down.

 

Stay faaaaaaaaaaaaar away.

terrible service - 4/6/12 9:24 AM
Anonymous
terrible service

what a joke, would shut off my phone after payment, could never text, and didnt work in my house when I was told it would, kept $5.oo of my balance when I got a new phone and provider . Telling every one I know to stay away from boost

LINDA - 1/17/12 3:13 PM
Anonymous
LINDA

they have no,no,no customer service.  You cannot speak to a human being.  It's a joke how this company is run.

DAVID - 1/12/12 12:22 PM
Anonymous
DAVID

WORDS CAN NOT DESCRIBE HOW BAD THE CUSTOMER SERVICE AND WAY THIS COMPANY OPERATES.AMERICA IS WORSE OF ALLOWING COMPANIES LIKE BOOST TO DO BUISNESS IN IT.

No compassion. - 12/14/11 7:24 AM
Anonymous
No compassion.

The customer is always right!!! what happen to that motto. Customer service need an overhaul of training.

AND IF YOUR LUCKY - 11/27/11 3:04 PM
Anonymous
AND IF YOUR LUCKY

If you are lucky enough to get a real person 9 times out of 10 they do not I repeat they do not speak good english!! VERY FUSTRATING!!! SHAKING MY HEAD AT BOOST MOBILE

abh - 9/21/11 11:02 AM
Anonymous
abh

Customer is a joke

The Worst... - 7/26/11 3:43 PM
Anonymous
The Worst...

There is not a way humanly possible to get in touch with boostmobile..Forget about calling their parent company they just refer you back to the same lame #'s

Company Response
If you are employed by Boost Mobile and are authorized to reply to this boycott, please click here.
Boost Mobile has not responded to this boycott yet.

Contact Information
Complete Boost Mobile customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Complete Boost Mobile customer service phone numbers and contact information at ContactHelp.com

Corporate Office
Locate the Boost Mobile corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Boost Mobile corporate office headquarters information at CorproateOfficeOwl.com

Reviews & Ratings
View thousands of Boost Mobile user reviews and customer ratings available at ReviewOwl.com.

Boost Mobile reviews and ratings at ReviewOwl.com

Scoreboard Ratings
See detailed Boost Mobile customer service rankings, employee comments and much more from our sister site.

Find detailed Boost Mobile customer service ratings at CustomerServiceScoreboard.com

Get Help Online
Get immediate support for your Boost Mobile questions from HelpOwl.com.

Receive immediate support for Boost Mobile at HelpOwl.com