Boycott of Bank of America

Add BofA to our list that we need to take to court... Already have a suit pending for Expedia because of the RAPING and PILLAGING we suffered on that DISASTEROUS Cancun trip last December. We contested the OUTFRIGGINRAGEOUS upcharges Occidental Grand Xcaret EMBEZZLED us out of, $1,000 AFTER FULL PAYMENT TO EXPEDIA! (full gory details on Occidentals review page) Sent a letter explaining everything that happened, attached at least 7 pieces of written testimony of other people they victimized through the years, which took HRS. to dig up EVERY review and complaint posted about this Resort. BofA didn't even have the COMMON COURTESY to inform us of their decision to refuse our claim and snatch the money so unexpectedly out of our account! One day we were having lunch at a pub when we got a call from our daughter that she was at the gas station and she tried to put gas in her car but her card was DECLINED. Wow! So VERY NICE! We look at our account and realize we have barely anything in it and found out that they had snatched out an amount to the tune of about $1,500 dollars! Just POOF! GONE! That's QUITE the SIGNIFICANT CHUNK of change for ANYBODY! Especially if you're not aware and don't have the time to prepare it or to allow for it. We were FRIEKIN LIVID of course, and demanded that they find a way to put the money back and reinstate the investigation because that was JUST PLAIN WRONG ON SO MANY LEVELS! We asked them why they took our money without so much as a call, they said, "Oh, well the Resort sent us a copy of the signed charge slip and we never received anything regarding your side of the argument. So basically, you guys are responsible..." Ooh HELL NO! I SURE AS HECK DID FAX ALL THAT EVIDENCE! LIKE A WEEK AGO! "Sorry, we never received it..." Well I KNOW FOR A FACT that I stuck around the fax machine and made DAMN SURE it said, COMPLETE! " We suggest you go down to a branch and fax it from there so there is no discrepancy that it was successfully sent and to ensure we get it this time." (they were just trying to sweep this under the rug) So I do that, call them and made sure it went through. I wait ANOTHER week or so, I don't hear from them, CALL AGAIN. They told me that it "can take weeks to process" they'd "prioritize" it, maybe make a few notes, and we should hear from them in about another week. But if we don't, we should call back... Ugh! I KEPT HAVING TO CALL EVERY WEEK FOR MONTHS and each time I have to tell BOTH LONG ASS STORIES. (really sick of it) AND they keep feeding us B.S. and stringing us along. My Husband had finally had it with the runaround and told them, "Look, you guys are supposed to protect your loyal customers from being extorted by criminals. THATS YOUR JOB! Its called, PURCHASE PROTECTION! If you are not willing to help us out and youre going to let them get away with this, we are already suing Expedia, so we can easily add you to the list! Also, my wife is a popular and well-respected TripAdvisor, Yelp, etc., reviewer and blogger with 60,000+ views and 26 "helpful votes" on her review of Occidental. So that comes out to an average of an estimate of $5-10,000 they are losing per "helpful vote" and I'm SURE that there is a good amount of people who read it and who decide not to go, but don't bother to hit the "helpful" vote up. That right there is A HECKUVA LOTTA MONEY they are LOSING, and that's NOT EVEN COUNTING the NUMEROUS other complaints boards she has contributed! KARMA! We were basically told we were O.O.O.=On.Our.Own. After displaying disbelief, maybe a little cursing, they slammed the phone on my Hubbie! Well folks, here's what I'm going to do: I got TONS MORE Burden of Proof that I collected tonight and I'm going to send it to Corporate attached to ANOTHER letter stating that since they declined to help with this, we will have NO CHOICE but to sue. I have ZERO QUALMS about suing them, even if I don't get the money I'm entitled to. I will take GREAT STRIDES to win, just PURELY BASED ON PRINCIPLE ALONE! I'll work hard to Yelp and blog the CRAP out of Complaint and Boycott forums. We will then leave BofA and go with a Company we feel safe with. One who ACTUALLY cares about their clients and who will do their job and protect them! Their name will be included in the disclosure and report I plan on going to the media with, that will BLOW THE LID OFF this Shady OPERATION and EXPOSE ALL 3 of these AHOLES and hold them accountable! I really feel strongly that this SCAM has been allowed to continue WAY TOO LONG. I mean it needs to STOP! NOW! And I'm the 1 whos willing to do it... I HOPE ITS WORTH IT, Bank of America! THERE are WAY, WAY, TOO MANY CROOKED PEOPLE OUT THERE, PREYING ON INNOCENT, UNSUSPECTING PEOPLE. It's SICKENING! Always, always, got to be VIGILENT and stay on your toes. You may have gotten away with it for a good while, but the GIG IS UP and the BUCK STOPS HERE!